VoxTone Communications, Inc. - Privacy Policy

We collect information about our customers solely for our own internal business purposes, such as providing products and services to our customers and billing for those products and services.

The personal information we collect about our customers includes:

  •  Information we receive from you on applications and other forms, such as name, address, home telephone number, daytime business telephone number, Cell phone number and personal identification numbers, orally, in writing, or by electronic means.
  •  Information about your transactions with us, including the services we provide to you and your payments to us.
  •  Information we receive from consumer reporting agencies and similar sources such as your credit history and creditworthiness.
  •  IP addresses with respect to analyzing our traffic stats and site usage

How we protect personal information

We employ measures designed to limit access to the personal information described above to those employees or others who need access to it in order to conduct business and service your account or order requests & transactions. Our employees are required to maintain and protect the confidentiality of personal information, must follow established procedures to do so, and are subject to disciplinary action if they fail to do so. In addition, we maintain reasonable and appropriate physical, electronic and procedural safeguards to protect personal information. Finally, companies we hire to provide support services to us are not permitted to use personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your information to the performance of the specific services that we have requested from them.

Sharing information with our affiliates and non-affiliated third parties

We do not disclose any of the non-public information we collect about our customers or former customers, described above, to anyone except in order to provide them with the services they order from us and except as required by law. We may disclose personal information to government and regulatory authorities as permitted or required by applicable law, and we may disclose personal information with your consent or at your direction only.

We may share personal information described above with our affiliates for business purposes, such as servicing customer accounts and informing customers about new products and services, as may be permitted by applicable law.

The information we share with our affiliates may include all of the information we collect, described above (such as your name, address, transaction information, and account number), but will not include credit information (such as credit history appearing on a consumer credit report) or social security account number or other personal identification number.

We may share all of the personal information we collect, described above, for business purposes with companies and individuals who provide servicing, administrative, marketing, and other services for us, or on our behalf, but not otherwise

Updates

We may update or modify this Privacy Policy occasionally. Effective dates with respect to Updates or modifications shall be effective immediately upon posting on our sites. Please refer to this page often for the latest updated privacy policy information.

Revising your personal information

We endeavour to keep our customer records complete and accurate. Most of the personal information about our customers is reflected in our billing statements. We encourage our customers to review the information on their bills and notify us if they believe any information on their billing statements should be corrected or updated.

If you have any questions about this privacy policy or wish to correct or update any information on your billing statements, please email us at customersupport@voxtoneonline.com.